JCB sees contactless growth among cardmembers and retail partners, as economic uncertainty accelerates mobile payments

The findings are part of an exclusive new whitepaper issued by JCB International Co., Ltd., titled 'Payment Perspectives and Future-Gazing'. The whitepaper includes insights from JCB business leaders evaluating some of the challenges and opportunities presented to stakeholders in the payments sector as well as the heightened expectations of customers as a result of the changing times.

Tsuyoshi Notani, Managing Director, JCB International (Europe) Ltd. comments:

"With the pace of change being forced by recent events, there is an even greater opportunity to accelerate the evolution of payments. This means adopting a growth mindset and not retrenching to 'the old' normal. The payment industry is fulfilling an increasingly more important role in the economic recovery phases, and as such, it is essential to find ways to diversify the way in which we meet customer needs alongside our partners."

"There are now many options for people to pay for goods and services and preferences vary region to region and country to country. There is a marvellous opportunity for businesses to innovate and create engaging shopping experiences, but it does mean payment networks need to keep one step ahead by utilising market intelligence and providing fresh solutions to meet customer needs."

"We are well-placed to help solve the challenges ahead as an established voice in the global payment ecosystem. Long ago we recognised the importance of creating a smooth and secure transactional journey for customers. We began our international expansion in 1981 and, in 1991 we launched the J/Smart™ EMV(R) compliant chip card application for issuing partners, and in 2001 J/Smart™ card issuance commenced. There have been many milestones since.

"As the payments gateway for Asian customers, we will continue to collaborate with our partners in Europe and internationally to build confidence and to find cutting-edge payment solutions for our 140M+ cardmembers worldwide. JCB cards are now issued in 24 countries and territories."

Download and read the full whitepaper here: https://www.linkedin.com/feed/update/urn:li:activity:6725429756592041984

[1] JCB Proprietary Data (July 2020)[2] JCB World Conference 2019, 'Future of Payments and Authentication'. (October 2019).[3] JCB Proprietary Data (February 2020)[4] JCB Proprietary Data (March 2020)

About JCB

JCB is a major global payment brand and a leading credit card issuer and acquirer in Japan. JCB launched its card business in Japan in 1961 and began expanding worldwide in 1981. Its acceptance network includes 34 million merchants in the world. JCB cards are now issued in 24 countries and territories with more than 140 million cardmembers. As part of its international growth strategy, JCB has formed alliances with hundreds of leading banks and financial institutions globally to increase merchant coverage and cardmember base. As a comprehensive payment solution provider, JCB commits to providing responsive and high-quality service and products to all customers worldwide. For more information: www.global.jcb/en/

Contacts:

Propeller GroupContact: Mykayla CarrEmail: jcb@propellergroup.com / mykayla.carr@propellergroup.comPhone: +44 7445 067604

JCB International/EuropeContact: India StoneEmail: istone@jcbeurope.euPhone: +44 020 7087 4754JCB (Head Office in Japan)Contact: Kumiko Kida, Ayaka NakajimaEmail: jcb-pr@jcb.co.jpPhone: +81 3 5778 8353

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